Q: I have a sago palm that is covered with insects. The fronds actually look as though they are covered with snow. What insect is this?

A: The insect may be a scale insect called the cycad aulacaspis scale, Aulacaspis yasumatsui. It apparently originated from Thailand but it is kept in check overseas by local parasitoids. Of course, here in the U.S. this scale has no natural ... READ MORE